403.337.3221

Finance

Payment Options

For procedures over and above a general health exam, we provide our clients with a pricing quote for the treatment before the procedure is performed. Payment for services is due at the time treatment is performed.

A deposit may be required for all pets admitted to the hospital, and payment, in full, is required at discharge.

Types of Payments

We accept cash, debit card, Visa, American Express and Mastercard. We do not accept personal cheques.

Pet Health Insurance

Pet insurance plans are available to lessen the financial burden of veterinary services. Please call 403.337.3221 for more information.

Last updated: November 17, 2021

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

  • 1 client per appointment allowed in the exam room with their pet
  • Masks are mandatory for every person coming into our clinic for appointments or food/prescription pick-ups
  • Continue the use of credit cards as the preferred payment method.
  • 3. NEW PET OWNERS Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

    4. OPERATING HOURS We are OPEN with the following hours:
    Monday to Friday: 8:00 am - 6:00 pm
    Saturday: 9:00 am - 4:00 pm
    Sunday: CLOSED

    Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

    - Your dedicated team at Carstairs Veterinary Clinic